System documentation often lags training


System documentation often lags training in quality and effectiveness. A perplexed student can ask a good teacher for clarification and get it. A poorly written document often remains just that — poorly written: ambiguous, unclear, frustrating.

If you’ve inherited a salesforce org with suboptimal documentation, this post offers well-reasoned approaches and apps to use in getting a handle on the magnitude and contours you face.

http://ow.ly/N52XC