SF Has An S&M Problem

Perhaps it’s link-bait. But clever enough that I wind up granting approval in the end. Bravo.


It’s a Friday night, and I am on the prowl. I’m with my friend Edgar, and we are looking for evidence of the increasing S&M problem among the denizens of America’s startup capital. We all know the story the past few months: it’s really bad right now, but don’t worry, everything will get better in time. But it is not getting better, and it’s time to call out our collective dirty little secret.

Our Sales and Marketing costs are killing us.

For years, subscription-based pricing popularized by Software-as-a-Service (SaaS) startups has been pitched to us as a way of reducing S&M costs. Traditionally, software was sold as a license along with a maintenance contract that ensured deep upfront revenues and a continuous stream of income.

Unlike the complexity of that on-premise implemented and managed software, SaaS was supposed to be simpler for customers to use and pay for. That simplicity not only…

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Comcast wants to fix one of the things you hate most about its service

Comcast goes #Uber. May the location-based component of the app be more reliable than that of the U.


Is Comcast really making an effort to improve its customer service? Given how its recent push to improve its image has coincided with its efforts to merge with Time Warner Cable, we remain skeptical. That said, it looks like the company is taking some steps to fix one of the absolute worst aspects of its customer service: Waiting around for cable technicians who may or may not show up on time.

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The Great Masculine Revival

Benjamin Wild

At the end of the eighteenth century ‘there occurred one of the most remarkable events in the whole history of dress, one under the influence of which we are still living, one, moreover, which has attracted far less attention than it deserves: men gave up their right to all the brighter, gayer, more elaborate, and more varied forms of ornamentation, leaving these entirely to the use of women, and thereby making their own tailoring the most austere and ascetic of the arts. Sartorially, this event has surely the right to be considered as ‘The Great Masculine Renunciation.’ Man abandoned his claim to be considered beautiful. He henceforth aimed at being only useful.[i]

To Be, Or Not To Be Trendy

For the past seventy years this short paragraph in John Flügel’s Psychology of Clothes has been the orthodox view on men’s dress. So ingrained is the idea…

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